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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region.
Which specific data types will be uniquely stored in this geographic region? (Select the best answer.)

A) Messages, files, snippets, posts and files
B) Messages, files, data used for analytics, snippets and posts
C) Messages, files, snippets, workspaces and channel membership information
D) Messages, files, snippets, posts and member profiles

2. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Integrate with a Discovery solution using Slack's Discovery API.
B) Use the Admin APIs to create a custom script to flag credit card numbers.
C) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
D) Use Workflow Builder to allow people to report policy violations.

3. Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?

A) Integrating an app means you never have to log in to the app natively.
B) Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
C) Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.
D) Integrating an app allows you to bypass security settings since they're not applicable in Slack.

4. As a Workspace Admin, you've been tasked with launching Slack at your company.
You need to provide resources for beginners to learn more about Slack on their own.
What are the two best ways you can help your coworkers access relevant Slack learning materials?
(Choose 2 answers.)

A) Invite members to watch the on-demand "How to launch Slack at your organization" webinar.
B) Guide members to the Slack resources library on slack.com.
C) Ask members to review the 'Slack tutorials' section of the Help Center.
D) Use the /feedback command or email [email protected] to submit a support request to Slack.
E) Ask members to complete the Slack Certified Admin program.

5. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.
B) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
C) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
D) Create separate hiring manager group direct messages (group DMs) for each Department.

Solutions: