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Salesforce Arch-301 Exam Syllabus Topics:

Section	Weight	Objectives
Data Governance and Integration	26%	- Design data migration and synchronization strategies - Define data flows and system relationships - Establish data governance and quality frameworks - Manage master data and cross-system consistency - Select integration methods and patterns
Discovery and Customer Success	25%	- Define future-state architecture and roadmap - Document business needs, vision, and success criteria - Plan incremental delivery steps - Align solutions with business outcomes
Design	29%	- Map sharing, visibility, and security models - Select appropriate Salesforce multi-cloud solutions - Address functional and non-functional requirements - Design scalable, secure, and compliant architectures - Evaluate design trade-offs and risks
Operationalize the Solution	8%	- Define monitoring and maintenance processes - Plan ongoing management and support - Enable teams for solution operation - Plan for evolution and scaling
Delivery	12%	- Manage stakeholder expectations and acceptance - Optimize resources and delivery methodologies - Plan solution delivery and implementation lifecycle - Align delivery with business objectives

Salesforce Certified B2B Solution Architect Sample Questions:

Question #1

A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

A. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.
B. Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.
C. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.
D. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.

Reveal Solution Discussion 0

Correct Answer: B 🗳️

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Question #2

Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers aswell as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make tointegrate B2B Commerce and Salesforce CPQ to accomplish this request?

A. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configurediscounts and sync back to cart.
B. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.
C. Create a request special pricing button in B2B Commerce that will create an opportunity for the salesrepresentative and allow the sales representative to follow up.
D. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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Question #3

Universal Containers (UC) is about to undergo its first release of its digital transformation initiative across clouds like Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement, Experience Cloud, and MuleSoft. UC recently developed its Center of Excellence (CoE) model and is working on how to make sure its developers and administrators can go through a continuous release cycle. The product owner would like to make sure no work is overridden in sandboxes or production.
What is the first thing a Solution Architect should recommend within UC's DevOps setup?

A. Appoint a release manager who will keep track of all changes made and which changes have been deployed to the QA, SIT, and UAT environments as part of the sprint.
B. Make sure the developers all have access to the CLI so that they can package andpush their changes to the next environment.
C. Appoint a release manager who will set up the required environments and automated deployments in tandem with a source control based development process.
D. Set up a source control based development process that's understood and followed by administrators and developers.

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Correct Answer: D 🗳️

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Question #4

Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

A. Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
B. Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.
C. Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
D. Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.

Reveal Solution Discussion 0

Correct Answer: B 🗳️

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Question #5

Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers