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EXIN EX0-115日本語 Exam Syllabus Topics:
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EX0-115 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our EX0-115 exam dumps will include the following topics:
- The service delivery processes and their relationships 15%
- Service Design and Transition 5%
- The control processes and their relationships 20%
- The relationship processes and their relationships 15%
- The Service Management System (SMS) 20%
- Introduction to IT Service Management 15%
- The resolution processes and their relationships 10%
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