Mar 15, 2025 Detailed New 220-1101 Exam Questions for Concept Clearance

220-1101 Exam Preparation Material with New 220-1101 Dumps Questions.

NEW QUESTION # 458
A company recently enabled two-factor authentication in order to enhance security. Users should be prompted for two-factor authentication when working outside of the office, but are also being prompted when connecting to the office Wi-Fi. Which of the following should the technician do?

• A. Implement allow listing and add the office IP address as an exception.
• B. Substitute hard tokens in place of soft tokens.
• C. Leave the current rules in place and disable Wi-Fi on all devices.
• D. Remove two-factor authentication from the users' accounts.

Answer: A

Explanation:
Explanation
Allow listing is a security technique that allows only specific IP addresses or domains to access a network or a service. By adding the office IP address as an exception, the company can prevent two-factor authentication from being triggered when users are connected to the office Wi-Fi, since the office network is considered trusted. This way, users will only be prompted for two-factor authentication when working outside of the office, which enhances security.
References: The following web search results provide more information about allow listing and two-factor authentication:
What Is Two-Factor Authentication (2FA)? | Microsoft Security: This article explains the concept of two-factor authentication, its benefits, and its methods.
Change your two-step verification method and settings - Microsoft Support: This article shows how to manage your security verification methods and settings for your work or school account, including how to turn on two-factor verification prompts on a trusted device.
2FA Directory: This website lists all the sites that support two-factor authentication, and the methods they use.

NEW QUESTION # 459
A technician is troubleshooting a point-of-sale printer that is printing blank receipts. Which of the following should the technician do to resolve the issue?

• A. Install the latest print driver.
• B. Ensure the printer is connected to power.
• C. Check to see if the default printer has been changed.
• D. Verify the correct type of paper is loaded.

Answer: D

Explanation:
Verifying the correct type of paper is loaded is the best solution for resolving the issue of blank receipts being printed by a point-of-sale printer. Some receipt printers require a specific type of paper, and using the wrong type can result in blank receipts.

NEW QUESTION # 460
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the cable mediums would be the MOST cost effective without sacrificing system performance?

• A. Shielded Cat 6
• B. Plenum Cat 5e
• C. Coaxial
• D. Multimode fiber

Answer: A

Explanation:
Electromagnetic interference (EMI) is unwanted noise or interference in an electrical path or circuit caused by an outside source. Hence shielded Cat 6 is better If a technician determines that the root cause of sporadic network connectivity issues is EMI, the most cost-effective cable medium that can be used without sacrificing system performance is shielded Cat 6 cable. Shielded cables protect against electromagnetic interference (EMI) and radio frequency interference (RFI). Reference: CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition by Mike Meyers (Page 548)

NEW QUESTION # 461
A printer's output is producing solid black sheets without distinct lettering. A technician adjusted multiple settings, but the issue persists. Which of the following parts is most likely causing this issue?

• A. Feed assembly
• B. Heating element
• C. Imaging drum
• D. Fuser assembly

Answer: C

Explanation:
Explanation
The correct answer is A. Imaging drum.
An imaging drum is a part of a laser printer that transfers the toner to the paper. The imaging drum is coated with a photosensitive material that reacts to light and creates an electrostatic charge. The charge attracts the toner particles from the cartridge and forms an image on the drum. The image is then transferred to the paper by heat and pressure from the fuser assembly.
If the imaging drum is defective or damaged, it can cause various printing problems, such as solid black pages, blank pages, streaks, spots, or faded prints. A solid black page can occur when the imaging drum is unable to create a charge pattern on its surface, and instead attracts all the toner from the cartridge. This can happen due to a faulty laser unit, a dirty or scratched drum surface, or a worn-out drum.
To fix this issue, the technician should replace the imaging drum with a new one. The imaging drum usually has a limited lifespan and needs to be replaced periodically. The technician should also check the toner cartridge and the fuser assembly for any signs of damage or leakage123

NEW QUESTION # 462
A laptop's wireless speed has been very slow since a new router was installed The user thinks the issue is because the router is misconfigured Which of the following should a technician do first to diagnose this issue?

• A. Connect using Ethernet to verify network speed
• B. Update the network drivers
• C. Reproduce the issue with the user's laptop
• D. Adjust the maximum transmission unit size on the user's laptop

Answer: C

Explanation:
The first step in troubleshooting is to reproduce the issue. This ensures that the problem exists as reported, and the technician can observe it directly. In this case:
Testing the wireless speed on the user's laptop while connected to the new router allows the technician to verify the problem and gather evidence for further troubleshooting.
Reproducing the issue helps confirm whether the problem is with the laptop, the router configuration, or other network factors.
Key Concepts:
CompTIA Troubleshooting Steps:
Identify the Problem: Confirm and reproduce the issue as reported by the user.
Establish a theory of probable cause.
Test the theory to determine the cause.
Plan and implement the solution.
CompTIA A+ Exam Objectives Reference:
220-1101, Section 5.1: Details the best practices for troubleshooting, including starting with verifying the problem exists as reported.

NEW QUESTION # 463
A company in a large building uses a wireless network for its workstations. After a new company moves into the building on the floor below, the old company's wireless network begins experiencing connectivity Issues.
Which of the following is the most likely cause?

• A. External interference
• B. Port flapping
• C. High latency
• D. Limited connectivity

Answer: A

Explanation:
Explanation
The most likely cause of the wireless network connectivity issues is A. External interference.
External interference is any signal or noise that disrupts or degrades the quality of a wireless network. External interference can come from various sources, such as other wireless networks, cordless phones, microwaves, Bluetooth devices, or electrical appliances. External interference can affect the wireless network performance, reliability, and security, by causing issues such as signal loss, packet drops, latency, or interference.
In this scenario, a company in a large building uses a wireless network for its workstations. After a new company moves into the building on the floor below, the old company's wireless network begins experiencing connectivity issues. This could indicate that the new company's wireless network is using the same or overlapping frequency channel as the old company's wireless network, and creating external interference.
Wireless networks use radio frequency channels to transmit and receive data, and each channel has a certain bandwidth and range. If two or more wireless networks use the same or overlapping channel, they may interfere with each other and cause congestion or collision.
To resolve this issue, the old company's network technician should change the wireless network channel to a different one that is less crowded or more compatible with the wireless network standard. The technician should also check the wireless network settings and features, such as SSID (Service Set Identifier), encryption, authentication, or power level, and adjust them if necessary. The technician should also scan the wireless environment and identify the sources and levels of external interference, and try to avoid or minimize them if possible.
For more information about external interference and how to prevent or reduce it, you can refer to the following web search results: [What Is Wireless Interference?], [How to Find the Best WiFi Channel for Your Router], [How to Reduce Wireless Interference].

NEW QUESTION # 464
A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

• A. The screen is physically damaged.
• B. The screen needs to be recalibrated.
• C. The screen rotation is incorrect.
• D. The touch-pen battery is depleted.

Answer: B

Explanation:
The most likely cause of the cursor issue is that the screen needs to be recalibrated. This can happen when the tablet is used for a long time or when the tablet is dropped or bumped. Recalibrating the screen will help the tablet recognize the touch input more accurately12.

NEW QUESTION # 465
A help desk technician is installing an SSD upgrade in a laptop. The laptop specifications call for NVMe. Which of the following form factors should the technician most likely install in the laptop?

• A. 3.5
• B. M.2
• C. 2.5
• D. SD

Answer: B

Explanation:
NVMe (Non-Volatile Memory Express) is an interface protocol built especially for Solid State Drives (SSDs) to utilize the high-speed PCIe bus in computers. M.2 is a form factor that is commonly used for NVMe SSDs due to its compact size and direct connection to the PCIe interface, which is ideal for laptops. The 2.5" and 3.5" form factors are more commonly associated with SATA drives, and SD is a form factor used for removable flash memory cards, not for internal storage solutions like NVMe SSDs.

NEW QUESTION # 466
A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

• A. DDR4
• B. SODIMM
• C. ECC
• D. VRAM

Answer: C

Explanation:
When installing RAM into a server that will be used as a VM host, it is recommended to install ECC (Error- Correcting Code) RAM to help prevent errors that can cause virtual machines to crash. References:
https://www.servermonkey.com/blog/ecc-vs-non-ecc-ram-what-are-the-differences.html
When installing RAM into a rackmount server that will be used as a VM host, it would be best to install ECC (Error Correcting Code) RAM which can detect and correct common types of data corruption.

NEW QUESTION # 467
The motherboard on a user's company laptop was recently replaced Now the user is unable to log in using the fingerprint reader The fingerprint reader is working but it does not recognize the user's fingerprint Which of the following should a technician perform FIRST to fix the issue?

• A. Restore the system to a previous recovery point
• B. Update the drivers and the fingerprint software
• C. Flash the newest BIOS firmware that is available
• D. Access the BIOS and clear the TPM
• E. Reinstall the fingerprint software

Answer: E

Explanation:
Explanation
If a user is unable to log in using the fingerprint reader on a company laptop after the motherboard was replaced, it could be due to an issue with the fingerprint software. The first step to fix the issue would be for the technician to reinstall the fingerprint software.

NEW QUESTION # 468
A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary.
INSTRUCTIONS
Part 1
For each cable type, click the (+) to select the appropriate connector and tool.
part 2
An access point was moved and no longer has connectivity. Connect the access point, patch panel, and switch by clicking the (+) to select the appropriate cable end for each corresponding location to create a link.
The link will be visible after making the second selection of each pair.
Cable ends may be used multiple times, and all placeholders will be filled.

Answer:

Explanation:
See the solution below in Explanation.
Explanation:
Check the exhibit diagram for both parts.

Part 2

NEW QUESTION # 469
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Choose two.)

• A. Submit an emergency request to the local facilities manager.
• B. Remove the device from the MDM.
• C. Try an alternate AC adapter.
• D. Turn it off and disconnect all power sources.
• E. Contact the vendor and submit a return request.
• F. Check for foreign objects, liquid spills, and internal damage.

Answer: D,F

Explanation:
Turning off the laptop and disconnecting power immediately prevents further damage and potential safety hazards. Checking for foreign objects or damage is essential for identifying the root cause.

NEW QUESTION # 470
An engineer is building a workstation that requires the following components:
An ATX motherboard
A multi-core processor
A dedicated graphics solution
A SATA hard drive
DDR4 memory
Which of the following power supply specifications would meet the workstation criteria?

• A. Type A socket
• B. 12V, 500W output
• C. DC input
• D. SFX, 18-pin connector

Answer: B

Explanation:
A power supply unit (PSU) is a component that converts AC power from the wall outlet to DC power that can be used by the computer components. A PSU has various specifications, such as input voltage, output voltage, wattage, connector type, form factor, and efficiency rating3. In this scenario, the engineer is building a workstation that requires the following components: an ATX motherboard, a multi-core processor, a dedicated graphics solution, a SATA hard drive, and DDR4 memory. The most suitable power supply specification for this workstation is 12V, 500W output. This means that the PSU can provide 12 volts of DC power and 500 watts of total power to the components. 12V is the standard output voltage for most modern PSUs, and it is compatible with the ATX motherboard and the SATA hard drive4. 500W is a sufficient wattage for a workstation that has a multi-core processor and a dedicated graphics solution, which are power-hungry components5. The other power supply specifications are not suitable for this workstation because:
*SFX, 18-pin connector is a form factor and a connector type that are not compatible with the ATX motherboard, which requires an ATX form factor and a 24-pin connector6.
*DC input is a type of input voltage that is not common for desktop PSUs, which usually use AC input from the wall outlet.
*Type A socket is a type of AC power plug that is used in North America and Japan, but it is not a power supply specification.
References
3: What Power Supply Do I Have: Quick Ways to Find Your PSU Specs
4: Power Supply 101: A Reference Of Specifications
5: How to Choose the Right Power Supply for Your PC
6: SFX vs ATX PSU: What's the Difference?
AC vs DC Power Supply: What's the Difference?
AC power plugs and sockets - Wikipedia

NEW QUESTION # 471
A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?

• A. Replace the LED screen.
• B. Reset the mobile device.
• C. Calibrate the touch screen.
• D. Update the mobile device.

Answer: C

Explanation:
Explanation
Calibrating the touch screen is the best action to resolve the issue of inaccurate touch input. Calibration adjusts the touch screen's sensitivity and alignment to match the user's touch. Resetting the mobile device could erase user data and settings and may not fix the touch screen issue. Replacing the LED screen or updating the mobile device are unnecessary and costly actions that may not solve the problem.

NEW QUESTION # 472
A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?

• A. Use the signal strength indicator on a mobile device to roam the coverage area and generate a heat map to isolate zones with weak signals.
• B. Turn off broadcasting of the SSID on the mesh network so that other networks cannot see it.
• C. Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.
• D. Relocate any large, dense, solid, and metal objects, such as mirrors and file cabinets, in the mesh network coverage area to the perimeter so that wireless reflections, absorptions, and occlusions are minimized.

Answer: C

NEW QUESTION # 473
Which of the following network types is used for pairing a Bluetooth device to a smartphone?

• A. WAN
• B. PAN
• C. MAN
• D. LAN

Answer: B

Explanation:
A PAN, or Personal Area Network, is the network type that is used for pairing a Bluetooth device to a smartphone. A PAN is a network that connects personal devices, such as phones, tablets, laptops, headphones, speakers, or printers, over a short distance, usually less than 10 meters or
33 feet. A PAN can use wireless technologies, such as Bluetooth, Wi-Fi, or infrared, to enable communication and data exchange between the devices. A Bluetooth PAN, also known as a piconet, can consist of up to eight devices, one of which acts as the master and the others as slaves. The master device initiates the pairing process with the other devices and controls the data transmission. The devices use radio waves in the 2.4 GHz frequency band to communicate with each other. Bluetooth is a low-power, low-cost, and secure technology that is widely used for creating PANs.

NEW QUESTION # 474
An end user is having trouble printing from an application. The text on the page is unreadable. However, the application prints successfully from a newer computer. Which of the following should be done next?

• A. Adjust the print tray.
• B. Change the toner.
• C. Reinstall the printer.
• D. Update the printer driver.

Answer: D

Explanation:
A: Reinstall the printer: Won't resolve driver incompatibility. Incorrect.
B: Adjust the print tray: Unrelated to print quality. Incorrect.
C: Update the printer driver: Ensures compatibility and resolves print errors. Correct.
D: Change the toner: Unreadable text isn't caused by toner. Incorrect.
Explanation:
Step by Step Detailed Comprehensive Explanation with All CompTIA Reference:
Analysis of the Problem:
The issue points to outdated or incompatible printer drivers on the older system.
Option Evaluation:

NEW QUESTION # 475
A user reports a workstation is having the following issues:
OS performance is slow
. The workstation turns off randomly from time to time
. The fans are running loudly
Which of the following is most likely the cause?

• A. The CPU is overheating.
• B. The system is infected with malware.
• C. The hard drive is failing.
• D. The power supply is insufficient.

Answer: A

Explanation:
Explanation
One of the possible causes of slow OS performance, random shutdowns, and loud fan noise is the CPU overheating. This can happen due to dust accumulation, faulty cooling system, or high CPU usage.
Overheating can damage the CPU and other components, so it is important to monitor the CPU temperature and take preventive measures.
References:
The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101) eBook1, page 2-9, section "CPU Cooling Methods".
The Official CompTIA A+ Core 1 (220-1101) Certification Study Guide2, page 2-11, section
"Troubleshooting CPUs".

NEW QUESTION # 476
A technician is working to replace a single DDR3 RAM module on a laptop that has two occupied slots_ When the technician tries to tum on the laptop, the computer starts beeping and does not pass POST The technician double-checks the newly installed RAM and notices a motherboard message indicating low voltage.
Which of the following is the most likely cause of this Issue?

• A. Faulty power adapter
• B. Failing CMOS battery'
• C. Incorrect BIOS settings
• D. Unsupported memory

Answer: D

Explanation:
Explanation
Memory modules are physical components that store data and instructions for the computer to access and process. Memory modules have different specifications and features, such as type, speed, capacity, voltage, and form factor. These specifications and features must be compatible with the motherboard and the processor of the computer, otherwise the memory modules may not work properly or cause errors.
In this scenario, the technician is working to replace a single DDR3 RAM module on a laptop that has two occupied slots. DDR3 stands for Double Data Rate 3, and it is a type of memory technology that offers faster performance and lower power consumption than its predecessors. DDR3 RAM modules have different variants, such as DDR3L, DDR3U, or DDR3R, which have different voltage requirements. For example, DDR3L operates at 1.35V, DDR3U operates at 1.25V, and DDR3R operates at 1.5V.
When the technician tries to turn on the laptop, the computer starts beeping and does not pass POST. POST stands for Power-On Self-Test, and it is a process that checks the hardware components and functionality of the computer before loading the operating system. If POST detects an error or a failure, it may produce a series of beeps or codes to indicate the problem. The number and pattern of beeps or codes may vary depending on the manufacturer or model of the computer.
The technician double-checks the newly installed RAM and notices a motherboard message indicating low voltage. This means that the motherboard is not receiving enough power from the memory module to operate normally. This could indicate that the memory module is not compatible with the motherboard or the processor, or that it is defective or damaged. The most likely cause of this issue is that the technician installed an unsupported memory module that has a lower voltage than what the motherboard or the processor requires.
To resolve this issue, the technician should remove the newly installed RAM module and replace it with a compatible one that has the same voltage as the existing ones. The technician should also check the specifications and features of the motherboard and the processor to ensure that they support the type, speed, capacity, and form factor of the memory modules. The technician should also follow proper safety precautions when handling memory modules, such as wearing an anti-static wrist strap, avoiding physical damage or static discharge, and aligning the notches correctly.

NEW QUESTION # 477
A system administrator has been tasked with allowing SMTP traffic through the system's host- based firewall. Which of the following ports should the administrator enabled?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: A

Explanation:
SMTP (Simple Mail Transfer Protocol) uses port 25 to send email messages between servers12.
SMTP uses port 25 to send email messages between mail servers. Therefore, the system administrator should enable port 25 to allow SMTP traffic through the host-based firewall.

NEW QUESTION # 478
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CompTIA A+ Certification Exam: Core 1 (220-1101) is ideal for individuals who are looking to start a career in the IT industry or for those who are looking to enhance their existing IT skills. CompTIA A+ Certification Exam: Core 1 certification exam is recognized by employers worldwide, and it is a great way to demonstrate your knowledge and expertise in the field. The CompTIA A+ certification is also a prerequisite for many other advanced certifications in the IT industry.

 

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