Skills measured
- Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
- Troubleshoot federation issues (10-15%)
- Troubleshoot issues signing into Microsoft Teams (15-20%)
- Troubleshoot issues with files (15-20%)
- Troubleshoot teams and channels (10-15%)
- Troubleshoot Microsoft Teams voice issues (15-20%)
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-740
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Prerequisites for Microsoft MS-740 Certification Exam
Basic networking fundamentals (OSI model, TCP/IP stack, IP addressing)
Experience in implementing and administering Active Directory Domain Services (AD DS) in a production environment with multiple domains/forests.
Active directory and group policy concepts
Experience installing, configuring and administering servers running on Windows Server 2008 R2 or later versions of Windows Server
Windows Server 2003 or later OS implementation, including features like file sharing, remote access, firewall configuration, DNS service implementation and so on
Following is the info about the Passing Score, Duration & Questions for the Microsoft MS-740 Certification Exam
Questions: 40-60
Languages: English
Time Duration: 150 minutes
The passing score: 700
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Microsoft MS-740 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Microsoft Teams voice issues | 20-25% | - Diagnose network and firewall requirements for voice - Troubleshoot direct routing and phone system - Resolve emergency calling and number assignment issues - Analyze call quality and media flow |
| Topic 2: Troubleshoot issues with files | 15-20% | - Diagnose file access and sync errors - Resolve integration with SharePoint and OneDrive - Fix file sharing and collaboration issues |
| Topic 3: Troubleshoot federation issues | 5-10% | - Resolve cross-organization communication failures - Troubleshoot federated presence and messaging - Verify external access and federation configuration |
| Topic 4: Troubleshoot teams and channels | 10-15% | - Fix team creation, deletion, and membership issues - Resolve channel and tab configuration problems - Troubleshoot permissions and access control |
| Topic 5: Troubleshoot issues with Microsoft Teams meetings and live events | 20-25% | - Troubleshoot audio, video, and screen sharing - Resolve meeting join and lobby problems - Fix meeting policy and configuration conflicts - Diagnose live event production and broadcast issues |
| Topic 6: Troubleshoot issues signing into Microsoft Teams | 10-15% | - Troubleshoot client-side and identity provider issues - Diagnose authentication and authorization errors - Resolve account and license-related sign-in problems |
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