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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)

A) Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.
B) Create an implementation and project plan with an Enterprise Grid design focused on a multi- workspace business unit model.
C) Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.
D) Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.
E) Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.

2. You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically.
What should you tell the requestor? (Select the best answer.)

A) The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.
B) All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.
C) Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.
D) All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

3. What are the main benefits of Workflow Builder? (Choose all that apply.)

A) Templates are available for download.
B) It supports integration with various third-party apps for easy data transfer between services.
C) Developers and engineers can easily automate efficiencies in their development.
D) Non-developers can easily automate business processes.

4. A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member's prior experience would make them the optimal candidate for this role?
(Select the best answer)

A) The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.
B) The candidate encourages Slack etiquette in channels and frequently answers Slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.
C) The candidate relies on Slack in their day-to-day role and frequently asks the IT team questions about Slack features.
D) The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.

5. You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?

A) Survey a selection of end users to determine whether existing knowledge networks are already in place.
B) Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.
C) Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
D) Develop a Champions Network of interested users to help share the design with others.

Solutions: