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IBM COG-615 Exam Syllabus Topics:

IBM Cognos Real-time Monitoring Developer Sample Questions:

1. A user is complaining that the Real-time Monitoring objects on their BusinessInsight dashboard appear to have data that is more than 15 minutes old. What are two possible causes for this problem? (Choose two.)

A) The dashboard refresh interval is too high.
B) The widget refresh interval is too high.
C) The polling interval ofthe source JDBC data stream is too infrequent.
D) The lookup table invalidation cache is too frequent.

2. A user is using a Real-time Monitoring dashboard object in Business Insight. This dashboard object is built on a cube. The object is configured to update every five seconds. The user wants the object to stop updating so that they can perform some analysis. What are two ways to accomplish this? (Choose two.)

A) by restoring the widget
B) by clicking on the pause option in the widget actions menu
C) by drilling down on the widget
D) by maximizing the widget

3. A call center manager implements Real-time Monitoring (RTM) to determine if staffing needs to be increased. Which three metrics are appropriate to display on an RTM dashboard object? (Choose three.)

A) A table that lists the current status of each agent as being on a call, on hold, idle, or away.
B) A table that lists the currently waiting calls and the time that they have been waiting in the call queue.
C) A bar chart that shows the average time each agent has spent on a call over the last year.
D) A line chart that lists all the calls by agent that have exceeded the customer answer-time SLA in the last 6 months.
E) A combination pivot chart that shows the distribution of the call final action for each callby agent in their current shift.

4. Click the Exhibit button.

A customer has recently added a proxy Web server in front of the Real-time Monitoring (RTM) server. The proxy has been configured to route all requests on port 80 with a URL path starting with "rtm/" to the RTM server. The customer has a flat file agent running outside the proxy. The exhibit shows an agent configuration file that was correct before the proxy was added. Which two changes to the configuration file are required? (Choose two.)

A) Change the value for attribute "agentPort" to "80".
B) Add a "serverPath" attribute to the "VCAgent" element with the value of "/rtm/realtime/ffs".
C) Change the value for attribute "serverPort" to "80".
D) Change the hostname value from "my.company.com" to "my.company.com/rtm".

5. A customer currently has the username and password specified in clear text on the JDBC URL for their JDBC agent. Their security team has identified this configuration as a security risk for their company. What do you tell the customer?

A) Create a separate database user account with limited access.
B) Use an appserver configured data source instead of the JDBC URL.
C) Specifythe username and password in the corresponding username and password fields.
D) Use database supported encryption to encode the username and password in the URL.

Solutions: