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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 13% | - Business Needs Analysis
|
| Solution Design | 36% | - Architecture and Design
|
| Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
| Implementation | 38% | - Platform Configuration
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question 1
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?
A. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
B. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
C. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
D. A consultant should create new permission sets to grant appropriate access to all required objects.
Question 2
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers
A. Project team roles and responsibilities
B. A high-level object map of the entities and fields used by the billing system
C. Understanding of the Energy and Utilities customer data model
D. A decision on the tool or technology that will be used for migrating the data (ETL)
E. Technical connection details for the billing system
Question 3
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?
A. Meter
B. Service Point
C. Account
D. Asset
Question 4
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?
A. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
B. Call Salesforce Support to get the Energy and Utilities Cloud information.
C. Go to Setup -> Company Information -> Permission Set Licenses.
D. Execute a SOQL query to retrieve the license count
Question 5
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?
A. Use the Create Payment Plan action in the Contact Center Console.
B. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
C. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
D. Work with an external debt collection agency to ensure customers pay their outstanding amount.
Solutions:
| Question 1 Answer: A | Question 2 Answer: B,C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: A |
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