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IBM 000-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?

A) Use the TADDM Custom Server Extension.
B) Perform field customizations using the database configuration application.
C) Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.
D) Deploy additional agents which can be downloaded from the Integrated Service Management Library.

2. A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What should be the starting point in analyzing the situation to determine the most likely cause of the performance issues?

A) Client browser settings
B) Application logs
C) Advanced workload designer
D) System performance console

3. What information should be available in a high level requirements document?

A) The requirements for one or more new features for an existing product.
B) A statement of the scope, objectives, and participants in a project.
C) The customer's wants and needs for a product or solution.
D) The customer's vision for the solution design.

4. What is a service owner responsible for?

A) Continual improvement of a service
B) Producing a balanced scorecard showing the overall status of all services
C) Carrying out the service operation activities needed to support a service
D) Designing and documenting a service

5. A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?

A) double the number of IBM WebSphere and IBM DB2 nodes
B) install IBM DB2 on a PowerHA (formerly HACMP) cluster
C) switch the OS platform from AIX to Linux
D) install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster

Solutions: