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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
B) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
C) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
D) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days

2. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Suppression policies
B) Volume constraints
C) Customer contact limits
D) Suitability rules

3. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

4. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) '' .''
B) "Customer."
C) "Data."
D) No prefix. Use directly the property name.

Solutions: