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The ITIL Foundation ITILF Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Exin ITIL Foundation. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The ITIL Foundation ITILF Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the ITIL Foundation ITILF Exam then he should take this exam.
How much ITILF Exam Cost
The price of the ITILF exam is $176 USD.
What is the duration of the ITILF Exam
- Number of Questions: 40
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
- Passing Score: 65%
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BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Practices Overview | - Service desk - Incident management - Problem management - Change enablement - Service level management |
| Topic 2: ITIL Service Value System (SVS) | - Governance - Opportunity, demand, and value - Service value chain - Guiding principles - Continual improvement |
| Topic 3: Four Dimensions of Service Management | - Organizations and people - Value streams and processes - Partners and suppliers - Information and technology |
| Topic 4: Key Concepts of Service Management | - Value and value co-creation - Service relationships and outcomes - Organizations, service providers, service consumers |
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